DreamBuddy

Support

Having trouble or have an idea? Write to inforuyam@gmail.com; we usually reply within a few days. Including your phone model and app version (at the bottom of the Profile tab) helps us help you faster.

Frequently asked questions

Who reads my dream?
Your dream is read by five reader characters, each with their own view: Hatice Nine (traditional reading), Deniz (psychological view), Leyla Abla (love & relationships), Kerem (career & decisions) and Bora (the funny take). Send the same dream to more than one reader to compare their views.
How many dreams can I send a day?
On Standard you can send 1 dream a day. You send it to up to five readers one at a time, and each send is unlocked by a short rewarded ad (up to 5 ad readings a day). Ads can't be watched back to back; each ad unlocks one action. With Premium you can send 3 dreams a day, each to all five readers at once, with no ads. On top of that, you can always get extra readings with stardust: 1 stardust per reader.
When will my interpretation be ready?
Your dream joins the queue; an interpretation opens in about 20 minutes on Standard, and 4× faster, in about 5 minutes, with Premium. See a waiting interpretation on the Send a Dream screen or in your Dream map, and skip 15 minutes ahead by spending 1 stardust or watching an ad. If notifications are on, we'll let you know when it's ready.
Can I ask my reader questions?
Yes. From an opened interpretation you can ask that reader about your dream (e.g. "Ask Leyla Abla"), up to 5 questions per interpretation. On Standard each question is unlocked by a rewarded ad or 1 stardust; with Premium there are no ads.
I'm not getting notifications.
Make sure Profile > Notifications is on and DreamBuddy notifications are allowed in your phone settings. Battery-saving modes can delay notifications. You can change the time of your morning reminder, or turn it off, under Profile > Morning reminder.
My dream shows "Couldn't interpret".
Occasionally an interpretation can't be written. If you sent it with stardust, your stardust is refunded automatically; if you sent it with an ad or Premium, you can resend it to the same reader once for free. Open your dream to send it to that reader again.
What is stardust and how do I get it?
Stardust is an in-app extra on top of your daily allowance: 1 stardust is one reading from one reader, or one question. New accounts get 1 welcome stardust, once per device. On Standard, when your balance is zero you can earn 1 stardust once a day by watching an ad. Your moon streak gifts stardust on nights 3, 7, 14 and 30, and then every 30 nights. You can also buy packs under Profile > Add stardust; purchased stardust never expires.
Where did my stardust go?
Each extra reading or question costs 1 stardust, and skipping ahead costs 1 stardust. Premium's daily stardust is topped up to 5 every day, kept separately and spent first; unused daily stardust doesn't carry over. If your balance looks wrong, write to us.
My purchase or subscription isn't showing.
Tap Profile > Restore purchases. You need to be signed in on your phone with the Google/Apple account you used to buy. If it still doesn't show, email us with your order number.
How do I cancel my subscription?
On Android: Google Play > Profile > Payments & subscriptions > Subscriptions. On iPhone: Settings > Apple ID > Subscriptions. More in the subscription terms.
I forgot my password.
Tap "Forgot your password?" on the sign-in screen and we'll email you a reset link. Check your spam folder too.
I got an inappropriate interpretation.
Tap the flag icon on the interpretation screen to report it. Interpretations are generated by AI; we review reports and take appropriate action.
I saw an inappropriate ad.
Tap the info (ⓘ) icon in the corner of the ad to report it directly to Google. You can also email a screenshot to inforuyam@gmail.com and we'll block it. Premium members see no ads.
How do I delete my account?
Profile > Delete my account. For details, and what to do if you can't access the app, see Account & data deletion.